Legal
SMS Policy
1. Program description
This messaging program sends appointment confirmations and reminders, rescheduling updates, customer support messages and information related to services requested, to customers who book an appointment or contact Nicole Knows AI LLC dba AI For Home Services through our website at aiforhomeservices.co, including our scheduling forms and website chat, and who have explicitly opted in. With separate consent, we may also send occasional marketing messages such as special offers, announcements, and updates. Opt-in is collected via web forms with dedicated, unchecked checkboxes for SMS consent. Consent is not a condition of purchase.
2. Cancellation instructions
You can cancel the SMS service at any time. Text "STOP" to the number that sent you messages. We will confirm your unsubscribe status by SMS, and you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
3. Support information
Reply "HELP" for assistance, or contact us at [email protected] or (704) 989-3710 during business hours.
4. Carrier liability
Carriers are not liable for delayed or undelivered messages.
5. Message & data rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text or data plan, contact your wireless provider.
6. Supported carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.
7. Age restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy policy
For privacy-related inquiries, see our Privacy Policy at https://aiforhomeservices.co/privacy-policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.
SMS data protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact us
Nicole Knows AI LLC dba AI For Home Services
2518 Double Oaks Road, Charlotte, NC 28206
Phone: (704) 989-3710
Email: [email protected]
Website: aiforhomeservices.co